Why the customer service guy brought me to tears today
What a day today!
I hardly slept last night (or the past 3) and woke up this morning with a “to do” list longer than ever.
Although a customer service guy did manage to make me cry today (more about this later) I do have a spring in my step.
Why are things so crazy?
I’m glad you asked as I’ve been wanting to share with you for a while now (no, I’m not pregnant!).
Earlier this year I decided that I didn’t want to renew the commercial lease at my studio location.
After 12 years of owning my own studio my heart just isn’t in it anymore – especially compared to how I feel about helping others through The Pilates Biz.
I knew I was making the right decision when the studio sales surpassed the million dollar mark and I did very little to celebrate. Like nothing.
(I’m a crazy Goal Setting Gal so that is NOT typical behavior. The ”old” me would have been cracking open the champagne!)
So when I gave my landlord his 12-month notice the first week of March I was feeling good about my decision. Feeling lighter.
More then ever I love waking up to messages from around the world and hearing the stories of people whose lives have been transformed through The Pilates Biz.
Honestly, even just a simple “thanks for being there” message has me smiling for hours.
The opportunity for The Pilates Biz has grown significantly the past 12 months (in a good way!) and I’m eager to hold more events and develop more programs to help other instructors and studio owners.
Following my heart has never steered me wrong in the past and I’m confident The Pilates Biz is what I want to do, full force!
I’m also excited about having my own studio space again – just for me.
To go back to the days where I could just play on my equipment and not feel any eyes on me, or that I was interrupting a class or session.
So you’d think I’d be happy when I started getting mail for another business realizing my studio space had been rented, right? (Not just any mail but checks and bank statements!)
Getting this mail meant I’d be packing up and moving sooner than I thought and even though I thought I was “ready” some of the fatigue and emotion caught up to me today.
I spent this morning working to get 16 classes covered, pricing out the equipment I plan to sell and began calling some clients and vendors about our pending closure.
What a surprise when I called our water delivery service and he kept going on about how long I’d been a customer. He must have been well trained as he was sincerely thanking me for my business month after month for the past 12 years.
(The funny thing is I don’t even really like this water company and even tried to introduce an Alkaline Water System at the studio but that is another story.)
Before I knew it, my eyes started to well up and my voice got a little crackly.
The water guy thanked me again for about the 10th time, wishing me luck and said he hoped I’d consider their service again.
It was such a little thing but it did me in.
I hung up and cried for the first time about the end of a very big chapter in my life and the beginning of an even bigger one.
Tonight I am definitely going to crack open the champagne!
Thank you, thank you, for being part of The Pilates Biz Community.
I wish you all the best,
ps – Don’t miss www.ProfitWithPilates.com as Spring Enrollment ends April 30th and I don’t know when we’ll reopen – so jump on it!
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"I have been a member of Profit with Pilates for only 2 or 3 months, and feel I have already gotten my money’s worth and more!The last 3 months (since joining Profit With Pilates) have been my most profitable months ever… I have almost doubled my usual sales. I feel like I can breathe again. It is invaluable to have Gina’s coaching and the forum to communicate with. Being a part of this group has changed my mindset. It has given me new ideas, and given me the motivation to act on ideas I have had. I can’t thank you enough. Joining The Pilates Biz and Profit With Pilates has been a turning point for my business.""
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